Key Performance indicators (KPI) and other related indicators are often hard to compare case by case or year on year. One reason is that each process has various aspects from a causal standpoint: Cause A machinery defect or non-conformance can have many causes. Which one is to be selected as a KPI? Effect Perhaps the…
In my mind-map I can resolve and explain a seeming discrepancy, but in the world of software logic, the business case of spelling a middle name in two different ways becomes quite opaque, like Kafka’s mysterious bureaucracies and dark corridors. How can my software reconcile records that exist for years in their various forms in…
ERP solutions, which originated in the 80’s and 90’s, were developed to simplify the book-keeping process and improve its accuracy. The goal was straight forward: let’s record “how much we spend”.Discovering “Why we spend” was then unsuccessfully attempted through reports that broke costs down into cost centres and SFI codes. Surprisingly, even the most recent…